Today marks the launch of GetCSM, a cutting-edge recruitment and consulting firm specializing in customer success management (CSM).
Founded by Alexander Booth, a seasoned professional with over a decade of experience in customer success, advertising, and marketing at industry giants such as Amazon, Microsoft, and Yellow Pages, GetCSM aims to redefine how fast-growth online businesses recruit and develop their CSM teams.
Alexander Booth’s impressive career includes his most recent role leading a team of Customer Success Managers at Amazon, where he managed a $1.65 billion book of business for a publicly traded company. Leveraging this extensive experience, Booth has created GetCSM to offer unparalleled CSM recruitment and consulting services tailored to the unique needs of online businesses with a global customer base.
Revolutionary Services and Competitive Pricing
GetCSM offers a comprehensive suite of services designed to ensure businesses not only find the right talent but also set them up for long-term success. Key offerings include:
- Talent Matching: GetCSM specializes in hiring and matching worldwide talent for as low as $14.20 per hour. This service includes a full Client and Customer Success audit, CSM certification, accent training, and ongoing coaching.
- Global Reach: With 60% of its staff based in the Philippines and the remaining 40% scattered across the globe, GetCSM recruits, vets, and tests CSMs from various regions to meet the diverse needs of English-speaking businesses.
- Guaranteed Results: GetCSM promises to deliver your ideal CSM in 45 days or less, or the service is free. This commitment ensures that clients receive the best possible candidate quickly and efficiently.
Unique Approach to Customer Success
“GetCSM is not just about filling a position; it’s about ensuring both the business and the CSM grow together,” said Alexander Booth, Founder and CEO of GetCSM.
“We start our process with a thorough audit and a tailored strategy, setting clear role responsibilities to help CSMs succeed. Our ongoing coaching and upskilling ensure that our CSMs continue to add value to the businesses they support.”
Target Audience and Impact
GetCSM focuses on serving fast-growth online businesses that have a worldwide customer base. By providing top-tier CSM talent and comprehensive support, GetCSM aims to help these businesses enhance their customer success operations and drive growth.
Join the Customer Success Revolution
Business leaders and fast-growth online enterprises are invited to experience the benefits of GetCSM’s innovative approach to CSM recruitment and development.
To learn more about GetCSM and to get started with their services, visit their website at www.getcsm.com.
About GetCSM
GetCSM is a premier customer success management recruitment and consulting firm dedicated to helping fast-growth online businesses find and develop top CSM talent. Founded by industry veteran Alexander Booth, GetCSM combines a unique approach to recruitment with comprehensive support services to ensure both businesses and CSMs thrive.
